Shaun Stevens
Sales & Business Development Executive
Delivering substantial revenue growth, cultural transformation, and market expansion have been key outcomes of a successful career in sales and business development leadership. Known for creating effective solutions to operational challenges and generating a lasting impact on business growth and success. Passionate about continually improving and pushing others to reach their fullest potential.
Expertise in integrating acquired sales and account management functions into strong, high-performance teams. Exceptional record leading team of sales professionals, setting an example of excellence. Recognized on multiple occasions as a top performer who brings innovation and drives business growth.
​
​Currently located in Aurora, CO. Open to travel, remote, hybrid & on-site.
EXPERIENCE
October 2020 | June 2023
National Account Executive
Cultivated client relationships with large, national, and commercial clients in the Western U.S., expanding existing and prospective relationships to meet complex service needs while driving revenue growth.
October 2016 | April 2020
Enterprise Account Executive
.png){kind=small}
Directly managed the services and revenue for the company’s 20 largest clients, ensuring they had solid contracts, growth plans for new services or locations, and optimal services.
October 2016 | April 2020
Enterprise Account Executive
Directly managed the services and revenue for the company’s 20 largest clients, ensuring they had solid contracts, growth plans for new services or locations, and optimal services.
October 2014 | October 2016
Director of National Accounts
Built and led the National Account program to maximize revenue growth. Facilitated training in the field, through webinars, and directly at summits to salespeople, sales management, and regional leaders to ensure all parties participated in the program.
October 2012 | October 2014
Vice President, Client Experience
Recruited by the CEO to lead the national post-acquisition program to consolidate client care and integrate national clients. Trained, hired, and coached call center employees and managed KPIs.
December 2011 | October 2012
Vice President, Product
Strategically guided the project management and development teams to ensure services and solutions met client demands. Managed the initial and ongoing budgets from the R&D stage to development. Trained field and sales teams and provided financial analysis to the C-Suite.
RESULTS
$12.1MM
Optimizied the sales process and set an example as a direct contributor, growing revenue from the baseline of $8.9MM to $12.1MM within two years and increasing account retention by 200%.
67%
Developed a Client Retention Program, providing pricing consistency for large multimarket clients, and a dashboard allowing managers to easily assess accounts requiring attention, ultimately decreasing cancellations by 18%, increasing valid contracts by 23%, and increasing service line revenue by 67%.
$3MM
Established a standardized account setup method, reducing account setup time by four days per account, decreasing client complaints by 45%, and achieving an annual cost savings of $3MM.
EXPERTISE
-
Account Management
-
Team Leadership
-
Business Development
-
Resource Optimization
-
Capital Budgets
-
Business Process Development
-
Client Retention
-
Vendor Management
-
Strategic Roadmaps
-
Program Management
-
B2B
-
Sales Strategy
EDUCATION
(BS) Business Management
(AA) Computer Technology
MEET SHAUN
Q & A
Why did you choose your profession?
I love business! At an incredibly early stage in my career, I was fortunate to meet my three mentors. Each one of them provided me with coaching and how to succeed with building quality relationships, effective leadership, and fiduciary responsibilities. I simply listened carefully and used the tools and skills I learned to achieve remarkable things as an executive, director, manager, and personal contributor during my career. My passion to build quality internal and external relationships that create trust and yield mutual results is what I work for every day. To that end, I have endeavored to pass the coaching from my mentors to future leaders. I have worked with the vision of helping others with the same ambition I had as a young leader. Like my time playing sports where I often lead a team as a captain, I enjoy winning personally and as a team. I found my passion for business early and have made it my career mission to do my best and bring as many other people as possible along for the ride!
Who is the one person who has done the most to shape you into who you are today? How was the person significant to you?
I am incredibly grateful for each of my mentors and have told them so repeatedly over my career. However, the people who did the most to shape who I am today are my parents. Both taught me to be humble, enthusiastic, genuine, honest, empathetic, everything you do is worth doing well, treat others the way you want to be treated, have integrity, be accountable, and take the time to enjoy winning.
What has been the greatest accomplishment of your life so far? Is there anything you wish to do even better?
My greatest accomplishment in life so far has come from my career. I have directly led or played a key role in building three greenfield companies that later sold for millions of dollars. The success of those businesses was based on careful planning, execution, and ongoing change management to ensure the products and services were highly profitable and in high demand. While serving in frontline executive roles, in operations, sales, R & D, and product development, my direct contribution won pillar customers, provided excellent service solutions, established best business practices, and better relationships. I am humbled by the successes I have had and celebrate with the many team members, managers, and customers that were with me during the journey to succeed as a team.
How would your peers and team members describe your responsiveness as a leader?
I believe my peers, managers, team members, and customers would all rave about my responsiveness. I believe being responsive is a sign of respect and makes others feel important. I pride myself on showing respect to everyone. I understand that life has a lot of titles and status but showing respect is free. Being responsive does not just address an issue that needs attention or a question. It is also an opportunity to provide my best input. If you are asked for a response, it is a sign that the requestor respects my opinion. Again, this is an opportunity to build relationships and not be a roadblock.
INTERESTS & HOBBIES
GOLF
TRAVEL
SPORTS
TESTIMONIALS
"I am thrilled to provide a LinkedIn recommendation for Shaun Stevens, whom I have had the privilege of knowing for several years. Throughout our professional relationship, I have witnessed Shaun's exceptional leadership qualities and can confidently say that he is a remarkable visionary.
​
Shaun possesses a rare combination of intelligence, vision, and charisma that sets him apart as an outstanding leader. His strategic thinking and ability to see the big picture allow him to identify opportunities and guide his team towards success. Shaun's deep understanding of market dynamics and industry trends enables him to make informed decisions that drive business growth and create a competitive edge.
​
What truly sets Shaun apart is his genuine care for the development and well-being of his team members. He believes in empowering individuals and cultivating a supportive environment where everyone feels valued and motivated to give their best. Shaun's exceptional interpersonal skills enable him to connect with team members on a personal level, fostering open communication, trust, and collaboration.
​
As a sales leader, Shaun leads by example. He consistently demonstrates a strong work ethic, a positive attitude, and unwavering dedication to achieving excellence. His ability to effectively communicate expectations, provide constructive feedback, and recognize achievements ensures that his team members are engaged and inspired to perform at their highest level.
​
Shaun's leadership style is marked by inclusivity and the ability to leverage the strengths of his team members. He understands the importance of diversity and encourages diverse perspectives, ideas, and contributions. By fostering an environment that values and respects individual differences, Shaun creates a culture of innovation, creativity, and high-performance.
​
Furthermore, Shaun is an exceptional problem solver. He approaches challenges with a calm and analytical mindset, seeking input from his down line and considering multiple perspectives. Shaun's ability to navigate complex situations and find effective solutions is truly commendable and has resulted in significant achievements for his team and organization.
​
In summary, I wholeheartedly endorse Shaun as an exceptional sales leader. His intelligence, strategic acumen, and ability to inspire and motivate others make him a truly remarkable individual. Shaun's inclusive leadership style, coupled with his strong work ethic and dedication to achieving results, make him an asset to any organization. Without a doubt, Shaun's leadership will drive success and foster a culture of excellence wherever he goes."
Nick Milne, National Sales Manager, PODS for Business
"Shaun Stevens is first and foremost a professional. He is a tremendous teammate that you can count on. He does not avoid difficult tasks or situations but approaches them intentionally and strategically. I have had the opportunity to work with Shaun at both DocuVault and later at Cornerstone. In those roles, he managed operations and sales in a multi-state territory. He has the drive to succeed. He understands sales on a local, regional and national basis. He is full of enthusiasm and always looking to improve his toolbox. More importantly, he makes those around him more successful with his coaching and insight into the customer. His presence in front of a customer is outstanding. I have had occasion to accompany him on sales calls, some very difficult. His ability to understand and relate to the customer and their needs is impressive. His understanding of operations allows him to both understand all of the steps that may have caused an issue, but also the ability to resolve the issue in a way that is amicable to both the customer and the company. Shaun is always seeking to grow in his trade and is not satisfied with today, but always looking to tomorrow. I would recommend Shaun to any company that has integrity, a desire to grow and retain their customers’ base."
Rick Krall, COO/President,
DocuVault LLC/Cornerstone Records Management
"I met Shaun initially as a respected leader in our shared Industry, then later had the good fortune to have him as part of our team at Access. Shaun always garnered the respect of our internal team, clients and partners. I think of him as a business athlete; high work ethic, deep commitment to the team, and having a burning desire to win / get results. He has expansive business expertise in sales, business development and customer experience, both as a team leader or individual contributor. A pleasure to recommend Shaun."
Mike Schwab, Executive Vice President, Access Information
"It is my pleasure as a reference to illustrate a few of the many personal and professional attributes Shaun Stevens possesses that have led to his success in multiple different roles in life, and am fortunate enough to have experienced them as a counterpart over the past few years in national account sales.
​
I'd be remiss if I didn't start by saying he is the ultimate team player. His experiences in business and life have shown in how he supported and mentored teammates, administrative staff, and leadership during our tenure together. His amazing retention skills and caring persona are genuine, and he afforded the same level of respect to anyone in the organization no matter their title or rank. I appreciate watching Shaun's ability to handle his business in a very calm, poised, and levelheaded manner at all times no matter what the situation. He has a unique blend of being focused yet decisive and is the definition of a true professional.
​
That said, he is a fierce competitor - make no mistake about it! Highly motivated, operationally savvy, and the ability to think quickly with precision are attributes I study of his, to continue to try to better my own skills. He is an enterprise-wide thinker, and analytically gifted being able to quickly piece together many pieces of information into meaningful data and solid strategies.
​
​Above all Shaun is an overall great human being in multiple facets of life, and an asset to anyone he comes in contact with. I'm a better person having known him over the past few years and looking forward to the next many ahead."
Scott Mueller, National Sales Director, PODS for Business
"I had the pleasure of working with Shaun when he was at PODS. We successfully implemented the small shipment solution at my former Relocation Management Company and Shaun was integral to working with me to make sure everything went smoothly. He was quick to answer questions and provided account support throughout the partnership. He was always available and very personable. He is passionate about helping people and would be an asset to any company."